Terms of delivery


Terms of service

Leaving the invoice unpaid is not considered a cancellation. Please remember that a notification to the office is always required if you wish to cancel an enrolment or if you cancel a full-year course which has already started. Informing your teacher is not sufficient.

If you participate in:
- cookingclasses, the course must be cancelled two weeks before the course starts to avoid paying the full course fee.
- other courses with 6 or fewer class sessions, the course must be cancelled a week before the course starts to avoid paying the full course fee.
- courses with more than 6 class sessions, the course can be cancelled without having to pay the course fee for that term if you do so within the first week of the course;

If the course has already started when you register, you can cancel your registration for free within two weeks.

Please note that paid fees are not refundable.

To cancel a course, you must inform us by calling us on ( 09 ) 310 494 94 or let us know your decision to cancel by emailing arbis@hel.fi. You can also do it by visiting the office in person.

When registering for the course you also accept that the course might be transformed into a webcourse, due to circumstances outside of our command.